If the results of the fax test are All Pass, skip to the solution to configure the fax for sending and receiving. The printer displays the status of the test, and then prints a report. Touch Tools, and then touch Run Fax Test. On the printer control panel, touch the Right Arrow ( ). Letter or A4-sized plain white paper into the tray. Run a fax test report to determine the faxing status on the printer and whether or not it is configured correctly to send and receive faxes. Don't worry as I have a few suggestions which should help you resolve this issue.īefore you begin: Print a fax test report Hi for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues sending fax from your HP OfficeJet Printer. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.
Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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